Obtaining a log file

Sometimes, we might ask you to send us a file that logs the behavior of Factory I/O so we can find out what's causing the problem you are reporting.

In order to obtain this file start by launching Factory I/O with administrator privileges: right-click on the Factory I/O icon and select ' Run as administrator' from the context menu.

Then use Factory I/O until you trigger the problem. When that happens you can close the application. The resulting log will be saved to the ' output_log.txt' file located in 'C:\Program Files (x86)\Real Games\Factory IO\Factory IO_Data'.

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